These Terms and Conditions apply to all services provided by Beyond Borders Logistics (Pvt) Ltd and to all use of this website.
Clients must provide accurate shipment, consignee, and customs information. We reserve the right to refuse prohibited or non-compliant goods and to suspend services where fraud, abuse, or legal risk is identified.
All quotes are estimates based on information provided at the time of request. Final charges may vary due to dimensions, weight, duties, taxes, inspections, storage, exchange rates, or supplier-side delays.
Delivery timelines are best estimates and may be affected by customs checks, carrier disruptions, weather, public holidays, and force majeure events. We will communicate delays as updates become available.
Our liability is limited to direct losses proven to arise from our gross negligence and is capped to the freight amount paid for the affected shipment, unless otherwise required by law. We are not liable for consequential or indirect losses, including loss of profit, business interruption, or penalties from third parties.
Clients are solely responsible for ensuring shipped goods comply with destination laws. Prohibited items may be seized, returned, or destroyed by authorities at the client’s cost.
These terms are governed by the laws of Zimbabwe. Any disputes shall be subject to the jurisdiction of competent courts in Zimbabwe, unless both parties agree to an alternative dispute mechanism.
For questions about these terms, email info@bblogisticsgroup.com or call +263 78 116 6611.